Susan Osterberg, SSR’s Chief Operating Officer, sits down with Mike to talk about their shared goal of making SSR an employer of choice. Susan breaks down how she’s intentional about keeping people first by spending time with clients, re-recruiting our colleagues, and continuously learning about what SSR does as an organization. She shares her vision for SSR — to expect high performance from our colleagues AND to be a compassionate organization that cares about our culture and people.