When superintendent Alan Cranford looks out at his upgraded 20 mgd Stones River Water Treatment Plant in Murfreesboro, Tenn., he may be viewing the facility of the future.

Membranes. Granular activated carbon filters. High-tech lime system. On-site sodium hypochlorite generation. Sophisticated SCADA system, including portable data tablets.

But he knows it takes more than state-of-the-art equipment to produce high-quality drinking water for the 100,000 people in his community. Proper training, maintenance, innovation, and resourcefulness on the part of management and staff are just as important.

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